1. Booking Policy

All bookings are subject to availability and confirmation. A booking will only be considered confirmed after the required payment or advance amount has been successfully received.

2. Payment Terms

Customers are required to make payments according to the agreed booking schedule. Failure to complete payments within the specified timeline may result in cancellation of services without prior notice.

• Advance payment may be required to secure reservations
• Full payment must be completed before the travel date
• Additional charges may apply for special requests or upgrades
• Prices are subject to change without prior notice

3. Cancellation & Refund Policy

Cancellation requests must be submitted in writing through email or official communication channels. Refund eligibility depends on the cancellation timeline and third-party service provider policies.

• Cancellation charges may apply
• Flight and ferry tickets may be non-refundable
• Refund processing timelines may vary
• No refunds for unused services during the trip

4. Travel Documents

Travelers are responsible for carrying valid identification documents, permits, visas, tickets, and any other required travel documents during the journey.

5. Changes to Itinerary

We reserve the right to modify itineraries, hotel accommodations, transport arrangements, sightseeing schedules, or activities due to weather conditions, operational issues, government regulations, or unavoidable circumstances.

6. Liability Disclaimer

We act only as an intermediary between travelers and third-party service providers including hotels, airlines, ferry operators, transport companies, and activity organizers. We shall not be held liable for delays, accidents, injuries, losses, theft, natural disasters, or service interruptions beyond our control.

7. Health & Safety

Travelers are responsible for ensuring they are medically fit for travel and activities included in the package. Any medical conditions, allergies, or special assistance requirements should be disclosed before booking confirmation.

8. Conduct During Travel

Travelers are expected to behave responsibly and respectfully throughout the trip. Any illegal, abusive, dangerous, or disruptive behavior may result in immediate termination of services without refund.

9. Intellectual Property

All content available on our website including text, graphics, logos, images, itineraries, and branding materials are the property of the company and may not be copied or reproduced without written permission.

10. Website Usage

Users agree not to misuse the website, attempt unauthorized access, distribute harmful software, or engage in activities that may disrupt website functionality or compromise security.

11. Force Majeure

We shall not be responsible for delays, cancellations, or service disruptions caused by events beyond reasonable control including natural disasters, pandemics, political unrest, strikes, weather conditions, or government restrictions.

12. Changes to Terms

We reserve the right to update or revise these Terms and Conditions at any time without prior notice. Continued use of our services after changes indicates acceptance of the updated terms.

13. Contact Information

For questions regarding these Terms and Conditions, please contact our support team using the official contact details provided on our website.